what customers say about us
“Dear Luke, I wanted to thank you again for this service. You literally saved me and the clients were so happy with the service. Forever grateful with you!!”
Elvira | Global Air VIP | December 2024
“Due to a communication misunderstanding, I missed my planned bus pick up in Queenstown. I was picked up by LSQ. I had to be taken from Queenstown to Franz Josef, a 12 hour plus return trip. My driver Leo rang me to say he was coming.... from that moment he was excellent 👍. I believe he was even on a day off. We chatted the whole journey up to Franz Josef with a couple of stops. His driving was excellent. He made what could have been a stressful journey very pleasurable. He dropped me off, and turned round... which made it a long day for him... Thanks 👍. I would highly recommend LSQ.”
Phil R | England | December 2024
“The trip to Queenstown was spectacular. Gessica's constant support and kindness made our experience one of the best we have ever had. She is the best tour guide in the world.”
Jose B | Colombia | December 2024
“Just a quick email to thank all the team for the fantastic service we received from you and your team of wonderful drivers. I would like to make mention of Casey and how much I enjoyed the couple of days I got to travel with him - such interesting conversations and for someone who normally gets motion sickness, I had none, so a very smooth ride as well! I look forward to the opportunity of working with the team in the future.”
Kim E | Arinex NZ | November 2024
“We had the very good fortune to be paired with Casey for 5 days. Casey epitomises, for us, the quintessential New Zealander. Wonderfully knowledgeable, willing to share his life experiences alongside a valuable insight to the country, it's culture and geology. Most important of all, he was great fun to be with and made this 5 days the highlight of our tour. Thank you Casey”
Jacqueline S | UK | November 2024
“Hi Clare. Thank you so, so much for all your help! You've been a huge part of making our trip so special, and we're really excited to visit New Zealand for the first time this January. You've been wonderful, and we deeply appreciate you!”
Jackie M | California USA | November 2024
“Gessica V drove us from Queenstown to Lake Tekapo and she was absolutely amazing. Highly professional and an excellent driver, she was great company, explained the sites we were passing, took us to a fantastic photo stop, and gave us a very interesting insight to New Zealand life. I would highly recommend her!”
Charlotte B | England | November 2024
“Thank you so much for hosting our group in Queenstown. We had a trip of a lifetime. Your drivers are exceptional and we’ll certainly be recommending you to others in the future”.
Mischa M | NZ | October 2024
“I recently had the pleasure of exploring Queenstown with Gessica as my tour guide, and I can't recommend her highly enough! From the moment our tour began, Gessica’s friendly demeanour and infectious enthusiasm made the experience truly memorable.
Her extensive knowledge of the area, and local culture really brought our tour to life. She answered all our questions with ease and shared fascinating stories that deepened our appreciation for Queenstown. Gessica also went above and beyond to ensure everyone in the group felt included and engaged. If you’re looking for an exceptional tour guide in Queenstown, ask for Gessica.”
Andres C | Venezuela | October 2024
“Thanks again Luke and Anna for your assistance. Really appreciate LSQ’s willingness to accommodate us. The staff were fantastic as well.”
Kendall | BMW Group NZ | September 2024
“Just wanted to drop you all a quick note to say a big thank you for working with us last week ensuring our customers were transferred to and from the airport in style. You are such a great company to work with and we look forward to doing it all again next year!”
Sarah H | NZ | August 2024
“Another big thank you for rolling with the updates. I greatly appreciated all your help. Service was perfect, as always 😊.”
Chloe | HQNZ | August 2024
“Just wanted to say thank you for organizing our Family day out and Paula. We all had a wonderful time and Paula was amazing. It was so good to learn new things about New Zealand and Queenstown.”
Clare K | Australia | July 2024
“Overall an incredible experience from start to finish. Mr Andrew was the perfect driver. He drove us to several different places, stopping at nice restaurants, scenic viewpoints and other unique places he thought we would enjoy. We stopped at places that we wouldn’t have even considered and came out the other side thrilled with what we saw. Very reliable, punctual, friendly, couldn’t have asked for a better driver! He adapted to our situation as plans changed. Highly recommend this company, but especially him as a driver.”
Sam B | California USA | June 2024
“75+ year old parents and I had amazing experiences with Leo. We traveled from Queenstown to Lake Tekapo, and then to Mt Cook, back to Queenstown in 4 days. This was my parents’ dream trip and I am extremely happy that we were able to travel with Leo. Leo is a very professional, great driver who prioritises our safety and is very knowledgeable of New Zealand and the area. We felt like we were guided by a long time friend but at the same time, he made us feel so special with VIP treatment. We enjoyed the hike and small cafes with great coffees that he brought us, his favourite vineyards and most of all, the conversation along the way. We learnt many things that we could only learn from the people who live there and it brought us more curiosity and respect to New Zealand and the lives of Kiwis. Thank you so much Leo for making our trip so fun, special and insightful!
Clare who initially responded to my initial inquiry was also very helpful and patient to all the small questions I had. Thank you!”
Mayuko N | Japan| May 2024
“An official and huge thank you to LSQ and Jonathan for your partnership and support of our famil last week. We sent 4 clients away with a great impression of Queenstown (and New Zealand). Jonathan, once again your consistency, great service and good humour were much appreciated and noted by our clients. You do help us look good! Thank you again, we really do appreciate you and your amazing team.”
Celeste | IDNZ | May 2024
“Leo was an amazing driver and tour guide. We always felt safe with him behind the wheel. Leo is friendly, soft-spoken, knowledgeable and kind. We really enjoyed our time with him. We highly recommend this service! Limousine Services Queenstown is top notch!”
Jennifer R | April 2024
“Jonathan and Jonny were incredible and ridiculously accommodating for the group with all the last-minute transfer requests and moving around. I am very grateful for their service!”
Nicole | Seasonz NZ | April 2024
“Thank you, thank you, thank you! Absolutely amazing service and the most incredible kiwi hospitality. On a public holiday, at the end of a busy long weekend, Anna and Jonny mobilised quickly for an emergency dash from Queenstown to Cromwell. Super responsive, friendly and incredibly helpful to meet our particular requirements. Thank you so much!
(They thought they were just giving good service (fantastic service!) and didn't know that this run will allow my dad to catch his flight and get home in time for his next round of chemo.)”
Kylie D | April 2024
“Cannot express how professional Anna has been, going above and beyond for my family. The service provided by Jonny on incredibly short notice and on a public holiday no less was nothing short of exceptional. You will be in good hands with this company. Cannot recommend them highly enough.”
Suzi M | Australia | April 2024
“We had a lovely 4-hour private wine tour with Pauline from Queenstown to Gibbston Valley. She gave us such a treat by taking us through Arrowtown, then to see the original bungy jumping bridge and a famous scene from Lord of the Rings, plus loads of history. Pauline was a delight.
The wine experience was terrific at the places we went and of course we bought some wine to drink and bring home. Then after lunch on the way home, we stopped for a view over Queenstown.
The next day, Pauline drove back to our hotel in the morning because I had apparently dropped some items out of my purse that she found when cleaning out the car. In addition to her caring about bring a simple lipstick back to me, she brought a gift. What a special treat.
This company is terrific!”
Teri L | California USA | March 2024
“Our family of 6 embarked on a tour exploring South Island for over a week. From the outset, the service provided by Ian, our guide surpassed expectations. His exemplary driving skills, dedication and wealth of knowledge elevated our experience, making it a journey we will fondly remember for years to come.
When a member of the family inadvertently left a bag at a hotel, the swift response from Ian and the entire LSQ team was commendable. Their efforts to retrieve the bag showcased a high level of customer-centric professionalism. Our heartfelt thanks to Ian for the enjoyable tour and lasting memories of Aotearoa.”
Shamini S | March 2024
“Liam assisted us for three days on our way to and during our stay in Mount Cook. He was knowledgeable, fun and a great guide during our time together. He also found some wonderful hiking experiences as well for us. He was the perfect person to help us make our time in Mount Cook perfect.”
Doug P | March 2024
“Just want to let you know how much we enjoyed the services of Jonny on two separate occasions. Jonny picked us up in Queenstown upon our arrival on the South Island and again at Blanket Bay upon our departure. Larry and I want you to know how much we enjoyed Jonny… his professionalism… his absolutely genuine personality... the cleanliness and safety of his car… and how much we enjoyed talking with him and getting to know him! He gave us so much information for our return trip… and we certainly are hoping to see him then. We really appreciate his gold star service! Thank you Jonny… see you next summer.”
Linda and Larry R | California | February 2024
“Russell Carr was our driver from Christchurch to Queenstown and made our 6 hour journey a very easy journey. Russell was very informative, knowledgeable and just a very nice guy. We learnt a lot on our journey and I would highly recommend Russell to anyone who needs this service. For us, driving was not on the cards so to have someone like Russell was amazing. We stopped a few times to take in the scenery and for lunch and got to Queenstown at the time expected. The car was comfortable and clean - I would definitely do this again. Thank you Russell and your team at Limousine Services Queenstown for making this happen, we appreciate it.”
Michelle P | February 2024
“We bid farewell to Duncan, a father figure who had chauffeured us around the south island for the week (Christchurch-Mt Cook-Queenstown-Glenorchy-Franz Josef-Hokitika-Greymouth) covering >1200kms, constantly sharing his knowledge and experience along the way, providing insights and suggestions to local good food and places of interest. The trip would not have been complete without him. Thank you and Merry Christmas 😊 “
Axe W | December 2023
“Casey picked us up right on time and gave us every courtesy. Knowing we’d been in Queenstown for a few days and touring, he asked what we’d already done and where we’d already gone before sharing with us some options for the day, noting our two hard deadlines. Casey is an absolute professional, opened our eyes to less visited spots around Queenstown, and got us to our stops right on time. He even helped us in returning our rental car! This is a must use service in a town where public parking is a challenge and Casey is a premier chauffeur and guide. Outstanding.”
Bowen G | USA | December 2023
“Thank you for the best service, even though there was a person in a wheel chair. We have had great reviews from our guide, tour leader and customers about your driver, Ian. I would like to thank him for his professional driving and hospitality. Thank you so much.”
Aki | JTB (Japanese clients)| December 2023
“I am writing to extend our gratitude for the excellent service provided by your team during the recent transfers for our clients. All our drivers were friendly, courteous, helpful and on time, every time. Their reliability, coupled with spotless vehicles, greatly contributed to the overall positive experience for our clients. We appreciate your commitment to consistently delivering high-quality service. Thank you for being an integral part of our clients' positive travel experience.”
Shienna | Experience Golf (international clients) | November 2023
“Thanks so much for the excellent service - Jane was so friendly and patient, and we feel so lucky to have had her as our driver for our wedding!”
Reuven L | NZ | November 2023
“I just wanted to pass on some lovely feedback from these clients. They were picked up by Dot last night and they said she was absolutely wonderful. Helped them with their bags and was asking lots of questions and was generally so lovely. Thanks for looking after our clients so well!”
Katie | Imagine NZ Travel | November 2023
“Chris is so personable and we immediately were drawn to his "can do" personality. Whatever you asked him for he would make happen. Always positive. He was a great driver and was always considerate of the guest by assuring he made everything easy. He always got us close to the action or location. He and Judy were like brother and sister as we rode down the road and they would educate us on their beloved NZ. He is truly a treasure with a very deep body of knowledge of the history of the country and localities. This is our third trip and we’ve had great guides, but Chris and Judy are by far the best.”
Edward D | USA | November 2023
“Marcelo - Thanks for your safe driving and all the conversations at dinner. Your contributions added greatly to our experience and told us you must be an excellent tour guide of your own merit.”
Alan & Nancy T | USA | November 2023
“Marcelo, we would like to thank you for being such a big part of our once-in-a-lifetime trip. I always felt I was in good hands and I never worried about the driving (this is so important). Thanks again.”
Karen & Kevin B | USA | November 2023
“On departure, some lovely feedback from guests on LSQ, drivers etc. From my point of view, all the logistics worked to perfection, faultless and that is no easy feat. You have been super to work with. Thank you.”
David | Unparalleled Journeys | New Zealand | November 2023
“We enjoyed our transfer from Queenstown to Lake Wanaka to join a hiking trip. Keith was on time, an excellent driver and shared his knowledge about the local environment. Many thanks for a great start to our holiday.”
Susan F | Australia | November 2023
“We had a wonderful time in New Zealand. Russell was a great tour guide, driver, and certainly made our trip amazing. We couldn’t have asked for a better person to show us your lovely country!”
Bachman | USA | October 2023
“We were 100% happy with Limousine Services Queenstown and the services provided for our wedding in October 2023. They were extremely punctual, professional and friendly. Would absolutely recommend to others. Thanks so much!”
Tara C | October 2023
“What an incredible day we had being toured around Queenstown and Arrowtown by the lovely Duncan Field with Limousine Services Queenstown. The epitome of hospitality being chauffeured around in their luxury SUVs with the added bonus of being brought to the best restaurants and wineries in the area. His superb knowledge of the local area coupled with his kind nature will guarantee you have an incredible time whilst in Queenstown. I highly recommend using their services.”
Elizabeth W | Australia | Sept 2023
“Fabulous service and friendly courteous approach to customers. We had a lovely day skiing and using your service was a FABULOUS choice. See you again soon!”
Euan M | Sydney Australia | August 2023
“OUTSTANDING! If you are looking for five star service, book Limousine Services Queenstown without delay. We recently had the pleasure of being chauffeured to the ski fields during our visit to Queenstown. Our driver Casey was extremely knowledgeable of the area and gave us wonderful recommendations for dining along with points of interest we’d not have known about otherwise. Five Stars ⭐️⭐️⭐️⭐️⭐️”
Joshua H | Sydney Australia | August 2023
“I wanted to take a moment to say a huge THANK YOU for the outstanding transport services LSQ provided for the Audi Ice Experience. Your dedication to ensuring a seamless, efficient and timely transportation has been paramount.
Your drivers' courteous and friendly demeanours also contributed to an overall positive experience we continue to have with your team.
And lastly, the overall attention to detail and proactive communication at every step of the process was remarkable and greatly appreciated.
Once again, thank you for your exceptional services. We look forward to working with you again in the future.”
Nataliya | European Motor Distributors | New Zealand | August 2023
“Thank you once again for looking after our Toyota Finance group in Queenstown last week. You are hands down my favourite supplier to work with – your prompt responses to my queries and ability to accommodate various changes and additional requests was very much appreciated and ultimately contributed to the overall success of the event. Please also pass on my thanks to all your drivers who are fantastic as well.”
Karly G | KG Events | Australia | August 2023
“Ian was super friendly and knowledgeable regarding the flora and fauna on our trip from Queenstown to Glenorchy. Our group appreciated the time given to explore the Dart River and make memories. Thank you for a great tour.”
Letitia S | Australia | August 2023
“I just wanted to say a massive thank you to Clare, Jonathan and the team for being so proactive, helpful - nothing was ever a problem and managing last weeks transfers in such a professional way. You guys are truly amazing and I would recommend you to anyone that asks!”
Elise | HQNZ| New Zealand | August 2023
“I wanted to let you know that these clients were really happy with the service they received from the team during this trip. We booked with another company on a past trip they did and it didn’t go as smoothly, so it was really nice to hear that it went so well this time. Thanks again for all your help with this one and I look forward to working with you again soon.”
Sara M | Corporate Traveller | Australia | July 2023
“You guys run a tight ship - I was super impressed with your operation. We will definitely keep you in mind for future groups and FIT options, and share your details with industry colleagues.”
Bridget H | Capital B Creative | Australia | July 2023
“LSQ provided our transfer from the airport to our hotel and gave us excellent, comfortable service. Casey was a superb driver with great recommendations for local activities. He was a massive help when my wife misplaced her passport, checking his car thoroughly while going the extra mile to check the lost and found at the airport. Thanks again for your help.”
Prakash V | UK | June 2023
"Thank you so much for all you help this week. Leo and Greg absolutely smashed all the delayed flight arrivals and Bianca had an absolute blast with Jonathan! Nice work guys!
Chloe | HQNZ | New Zealand | May 2023
“Oh my gosh, I am so absolutely blown away!! Thank you so much for working with us, it is always great to work with professional partners such as yourselves and I have heard glowing feedback about Clare as well, she was a joy to work with recently and your drivers are very polished and lovely as well.”
Samantha | Arinex | Australia | May 2023
“ Do you have time? But there is not enough time to tell you how GREAT it was. The simplicity and ease of everything was the best. Even the minor things that went wrong were quickly rectified. The weather was on our side. Horrible weather was expected, but in the south it was perfect. We loved the excursions you planned, and fell in love with the “Kiwis”. But hands down the best thing was our personal driver Chris. He was professional, knowledgeable, fun and entertaining. WE COULD NOT HAVE DONE IT WITHOUT HIM. Good call and worth every penny!!! So much more to say…but time to enjoy this new adventure. 😎
THANK YOU SO MUCH for all you did! Enjoy this moment, for this moment is your life. ”
Cheryl A | Australia | May 2023
”We are still flying high from our trip abroad. We arrived in NZ for the 2nd leg of our trip and Liam was our driver. He and our family “clicked” from our first greeting. We ended up having some of our pre arranged excursions getting cancelled due to weather conditions and Liam came up with amazing substitutions for us that we otherwise would have missed. He drove extra hours and miles for us to make our trip extraordinary even allowing us to crash an evening with he and a friend in Christchurch to go stargazing with them on our final night. We can’t speak more highly of him and we will definitely recommend your company for driving needs.”
Debbie, Joel, Gillian & Russell Z | New Jersey USA | April 2023
“Had a great week of golf in Queenstown. Highly recommend this company. Highly efficient, friendly staff. Always on time or early.”
Samantha A | April 2023
“The team was absolutely fabulous during this chaotic weekend, from Anna down to all the drivers, amazing job!!!”
Claudio | Maori Trails | New Zealand | February 2023
“We can’t thank you enough for helping make the wedding spectacular. We could not have accomplished all we did without you. You and your team are amazing, and we heard from guests how much they appreciated your team of drivers. Thank you so much for all of your help and professionalism. Your team was great, and we so appreciate you all!”
Laine S | New York USA | January 2023
“Thanks so much for looking after us on Friday, the team had a great time and Liam was exceptional.”
Daniel M | New Zealand | December 2022
“It would not be a good trip if not for the excellent job of the driver/guide - Chris Hawker from Limousine Services Queenstown. He has a wealth of knowledge of the South Island and has gone beyond expectation in helping my clients, introducing us to the natural beauty of the country. He is such a good guide, so patient with my clients. I would in future request him to be the guide again.”
Agnes T | Australia | November 2022
“Just a thank you note for our car and driver on Sunday. Graham was absolutely fabulous, he looked after us perfectly. And made some great recommendations for the rest of our stay. Will not hesitate to recommend your service to anyone we know visiting Queenstown.”
Susan C | Australia | October 2022
“Thank you for fitting us in today, we had a great time. Leo is a champ - such a nice guy and very knowledgeable. Thanks again for all your help.”
Mark B | Australia | September 2022
“Patient has arrived at Hong Kong. He would like to appreciate Mr. Greg Eaden (the driver) has taken good care of them on site. He would like you to forward his message to him.”
Sherry | TKP Medical Assistance | Hong Kong |August 2022
“Leo was so lovely to my family, thank you!”
Amy T | July 2022
“Just wanted to say a massive thank you for making everything happen and massive shout out to Leo for his driving and hosting. Really brought the trip together for us.”
Jesse V | May 2022
“If you could please pass on a huge thank you to our driver, John. He was such a lovely person and put up with us doing last minute changes. Really appreciated his time 😊
Clare L | New Zealand | July 2021
“ This is so long overdue in coming to you – but thank you so very much for everything! You are absolutely, without a doubt, the best guide in NZ – as we discussed, it takes a certain “touch” to be able to communicate with the travellers and understand what they want/need from their trip. I owe you a debt of gratitude for all you did – from tracking down my insulin to being my personal photographer. These pictures you took by the way are incredible! Thank you so much for sending them to me. Stay in touch and I know I will see you again when I’m back in NZ which hopefully is sooner rather than later! ”
Gina | USA
“ A quick note to say thank you to Duncan, Greg, Jonathan and the team for a fantastic and seamless service you provided for us over the weekend. I really appreciate how flexible everyone was when we have some urgent tweaks to the schedule, and the feedback from our guests was outstanding. On a personal note, thank you for coming back to me so quickly with quotes and information - it was a very smooth experience from start to finish. Looking forward to working with you again soon.”
Jono
“Duncan was a great driver and a good-natured and reassuring presence throughout our journey. I especially found that the stories and music he shared with us each day on our drives gave us an invaluable sense of the history and cultures of New Zealand. Our driver Duncan was great. He was a careful and tireless driver, but even more importantly he was an essential part of the expedition experience as, through his stories and music, he provided a very important connection to NZ's history and cultures. ”
“ Dear Jonathan and team at LSQ, We wanted to say a big thank you for taking such great care of our family. Managing a family with fourteen people including two babies under twelve months, a three year old, a nine year old and elderly with limited mobility needing a wheelchair is no easy feat. Your service was unparalleled and you were incredibly attentive to our needs. Last minute changes were no problem, and going above and beyond with assisting us with booking activities as well as recommending local places to see. We feel as though there is still so much of Queenstown we still want to explore, and we will definitely book your services again when we are in town! Thank you again!”
Karina
“ We really enjoyed our time with David & John taking us around NZ. Our trip was so much better having you guys take us around. Your familiarity and knowledge of the island is amazing. Overall, our entire trip to Australia and New Zealand was fantastic. We feel so fortunate to have had people like you showing us around! Really appreciated you guys, we had lots of fun! ”
Janie & Mark | Colorado USA
“ I just wanted to say a big thank you and great job today with the arrival of my group. I got a lovely email from one of the tour directors with positive feedback about how well everything worked for them at the airport with the meet & greet staff, the luggage truck and the Ritchies drivers all working together as a team to provide a seamless experience for the guests. What a great start to the NZ leg of their tour! ”
Daniela V | ID New Zealand
“ Just wanted to pass on the feedback from the Peterson family. They said “Our driver Jonathon was amazing and he went above and beyond for us. We loved the wine and honey tastings!” So of course, as always, thank you for looking after our clients so well and we just really appreciate all you do for us! ”