GET TO KNOW US

Professional, reliable, flexible - with heart and soul

Heart and Soul

We are a family-owned business based in Queenstown, with decades of experience across the South Island (Te Waipounamu) and a passion for our stunning alpine environment. 

We are proud to be the South Island’s leading luxury private driver and private tour business.  With the South Island’s largest and newest fleet of luxury vehicles, we have the expertise and resources to deliver seamless flexible luxury travel experiences.  But more than that, we are a professional team with heart and soul. 

We are a proudly local, family-owned and operated business, with a dedicated local team behind us.  LSQ is owned and operated by two long-time local Queenstown families, supported by our experienced professional team.  Our directors enjoy working hands-on in the business.  You might meet Jonathan McNay and Duncan Field behind the wheel, taking care of guests and telling stories, while Duncan’s daughter Anna Magennity will be managing reservations and logistics. 

We are passionate about our beautiful environment and landscape, the history, culture, community, geology and conservation of our gorgeous region and we love to share it with our guests.  We genuinely care and want to help you have a fabulous experience and enjoy lifelong memories.

Professional Driver Guides

Our driver-guides are experienced, reliable, discreet and knowledgeable.  They share a passion for making our guests comfortable, sharing their in-depth local knowledge, hidden gems and stories, while ensuring that you have a great time and make the most of your time here in the South Island. 

We are very proud of our team of experienced, professional local driver-guides.  Our guides bring a wealth of life experience and interests, with backgrounds including hospitality, tourism, skiing, farming, education, law, real estate, accounting, local government and business. We will match you with one of our friendly team, whether your passion is hiking, skiing, photography, history, the environment or adventure, or you would like a guide who speaks Mandarin, Spanish, German or French, or if you prefer a female guide.  Please click on the link below to see our team.

Our driver-guides understand the range of requirements required by our passengers and will bring the right mix of professionalism, discretion, consideration and friendly hospitality, whether their guests are an individual, couple or family, a wedding, friends on a group holiday, a corporate or C&I group, government officials, politicians, celebrities or VIPs.

We are passionate about Health & Safety and we’re always focused on keeping our customers safe and comfortable.  Our team are trained and experienced in First Aid, Health and Safety and winter driving.  We have very experienced snow and mountain drivers with years of experience both locally and internationally.  

Experienced Logistics and Management Team

While our driver-guides are on the road, our reservations, logistics and management team are working behind the scenes to ensure a seamless and relaxing experience for our guests.  Our dedicated and experienced team is available 7 days a week to help guests develop a personalised itinerary, building in contingencies and flexibility to ensure everything runs smoothly. 

With our extensive network of contacts, local knowledge and rigorous attention to detail, safety, quality control and communication, we can help customise a fabulous trip for your group.  We are also happy to execute your itinerary if you have already designed it, working with agents and corporate group organisers to implement your plans.  We are always flexible and happy to meet your specific requirements and update plans at short notice to accommodate changes or requests without fuss. 

Customise Your Trip

We do this because we love it, and customers are at the heart of our business.  We are proud of our reputation for exceptional service and professionalism, along with genuine kiwi hospitality from all the LSQ team.  

Talk to us about what you would like to do and see, and we will make it happen.  Allow us to take care of you, so you can relax and enjoy your time in this beautiful part of the world.

Protecting our Environment

We are passionate about the gorgeous environment here in the South Island (Te Waipounamu). We are proud to support several charities that are working to restore, regenerate and protect our environment and the vulnerable native vegetation in our region.

We support Trees That Count, a charity doing great work planting native trees and providing plants for community groups to plant in their local environment. We donate regularly to Trees that Count, funding trees that are planted by community groups in our region. In addition, some of our Guided Tour packages include a donation to fund planting a tree, which we pass on to Trees That Count. Trees That Count then provide the trees to local organisations, such as the Whakatipu Reforestation Trust, to plant in the Queenstown area.

We also support the Whakatipu Reforestation Trust, which focusses on restoring the native biodiversity of the Queenstown area, and Love Queenstown, a local charity which connects the tourism and visitor industry with local environmental projects. The LSQ team enjoys participating regularly in hands-on industry and community planting days arranged by these groups and we also contribute financially to both groups.

These donations are helping to restore our precious native vegetation and protect New Zealand’s threatened biodiversity. This helps to mitigate our carbon footprint and we are proud to contribute towards the protection and revegetation of our stunning natural environment.